If you’ve had your credit card machine for a long time, it might be showing it’s age. There might be cosmetic issues, faults, or even a lack of up to date features. Here’s our guide to see if it is time to replace that old faithful credit card machine, we hope it helps you decide.
Wear and tear/cosmetic damage?
Is your credit card machine a bit scuffed? Maybe some marks or scrapes? The odd button missing? If it looks like it’s seen better days, it might dent your customer’s confidence in your card machine. Therefore it might be worth replacing the device.
The boost to your business is that a nice, clean, new-looking card machine will entice your customer to use it, meaning that they will usually spend a little more. The outlay may be worth it for the extra income from sales.
A small, intermittent fault?
Is there an annoying little fault with your credit card machine that causes payments to fail, or even causing payments to take longer to process than it should? It might be time to get it replaced.
A general rule of thumb to go by is that if it causes payment failures, or causes payments to take longer than it should, it is worth sorting out before it puts your customers off using your credit card machine.
The boost to your business is that a new card machine, free of faults, will speed up the payment process and enhance the chances of successful payments. It may be worth the outlay for the time it saves.
Lack of up to date features?
If your credit card machine is old, it may well be that it doesn’t support some up to date features like Contactless or ApplePay. If that’s the case, it might be worth replacing the device.
Newer credit card machines have features that make payments quicker, easier and lets your customer be more in control.
The boost to your business is making it easy for your customers to make payment in different ways, and showing that you value your business by having the latest technology to help you. It may be worth the outlay.
Other things to consider
Consider the age of the device. If it is more than 5 years old, it would be a good time to get an up to date credit card machine. If it is less than this, but anything else in the article applies, then it is worth replacing.
Remember that replacing your credit card machine is going to cost money to replace so it is worth considering this.
If you need any advice about replacing your credit card machine, or rental options if you don’t want to buy, feel free to contact us for an informal chat (link). We’re always happy to give you advice and support when it comes to your credit card machine.