At Wireless Terminal Solutions, we are proud to work with a large number of blue chip corporate companies in providingcard services and solutions. Whether it is countertop, Bluetooth, portable, Wi-Fi or GPRS card machines you may require, we can cater for any requirement. We empower our Account Managers to understand the needs of our customers and to working closely with them to build a lasting, trusting business relationship.
services for corporate customers
We provide one of the quickest turnaround on merchant applications in the industry. All paperwork is completed via Electronic Signature making the merchant service application straight forward, and quick to process. Wireless Terminals Solutions have the capability of using any existing merchant service provider to configure the terminal too. Many customers have an ongoing relationship to which customers are keen to maintain. WTS therefore can link our terminals to any existing account.
Customer service is at the heart of what we do
At the root of every customer inquiry aboutterminals, is a desire for a quick resolution. Though we live in a seemingly anonymous culture (where “self-service” is so prevalent), customers increasingly want a personalised experience when it matters the most. At Wireless Terminal Solutions, we provide an individual account manager for each customer, that can assist with all enquiries relating to technical support issues and merchant statement charges. Having one direct point of contact for all of your card machine needs, builds a trust, and proves beneficial in building long term partnerships.
Avoiding downtime of card payment machines is vital for any retail company. That’s why we offer an out of hours technical support line for any urgent issues with card terminals. This helpline is also available at weekends and you will be through to an advisor within 15 seconds with no automated customer line. We also have a 24 hour swap out facility (Ts & C’s apply) for any terminal that is non repairable over the phone.
For a bespoke quotation and corporate consultation, please call 0845 459 9984 or please email email@example.com for more information.