If you have an order for an event/exhibition or anything else relating to a short term rental concerning a card terminal/POS system that results in you needing to cancel your hire due to the current coronavirus outbreak, please contact us immediately.
1a) In most instances your account will be credited, and you can use the money against a future hire. If your order has been deployed (or delivered) and the equipment hasn’t been used again we can look at crediting the account. A collection/delivery charge will still apply and that is non refundable.
We are not responsible for shipping delays caused by our chosen or preferred couriers which result in delays caused by the ongoing coronavirus – this also applies to same day deliveries and other orders including accessories. We will support customers wherever possible but have no control over companies’ policies during this difficult time.
We may revise these Terms and Conditions without prior warning based on the advice from the UK Government, World Health Organization or any other professional body. We may have to periodically change our Terms and Conditions, so please do not assume that the same terms will apply to future orders POS/Accessory orders.
Some changes may be subject to change at Wireless Terminal Solutions’ discretion. The team will review aspects from the pandemic periodically, and make any appropriate and necessary changes. Some of these changes are unforeseen but we will try to notify customers wherever possible.
No compensation will not be offered for customers on long term lease agreements who are impacted by events being cancelled.
Although our hardware is sanitised before deployment, we hold no liability for any potential cross contamination which you believe may stem from Wireless Terminal Solutions’ equipment.
If you need to self isolate and your terminal agreement is coming to an end, please contact us in the first instance to speak us on the matter.